Is that too much to ask? Editing PDFs should not require Internet access. We just want her to be able to edit PDFs using software on her computer. I'm doing this for a user that doesn't have, need, or want an Adobe ID, or use any of their cloud services, and doesn't need to be prompted to update her profile, or get ads for services or demands to sign in, or whatever else it's going to hassle her about. Why? The serial number can be validated like it has for decades with Adobe software. Perpetual retail license purchased for Acrobat Pro 2017, serial number entered, and then it demands I sign in. Yes, I just encountered this same stupidity. Very annoying - we want to do proper licensing, pay a lot of money and all we get is wasting our time with complex activation nonsense. Why does Adobe force me to enter an Adobe ID when I purchased a desktop non-DC application? It is probably just to be able to track the number installations. What about a corporate Adobe ID? Can I get one? I expect this to be too much work for a small company.ģ. Do I need to create an Adobe ID for each of my co-workers?Ģ. So instead of activating Acrobat Standard the stupid software activated Acrobat Pro and logged my co-worker in into my own cloud account.ġ. So I entered my e-mail I used for licensing which is also my own Adobe ID and there I have a full Adobe Cloud subscription. The Acrobat 2017 installer asked me for the serial but after installation it did not continue without having entered an Adobe ID. I started the installation at the PC of one of my co-workers. I bought 3 Acrobat 2017 Standard Upgrade TLP licenses for my small company and received the serial. I have the same problem and I am really annoyed. I would just like for this software to work. ![]() ![]() They just got our money, and that's all that matters. It's like they know how many people rely on Adobe, and know it won't make a difference if the product works or not. The phone calls go in circles, and at one point they even tried to get me to buy a subscription to fix the issue.Ĭustomer service as atrocious as this should be considered criminal. Yes, I'm using the Adobe Acrobat 2017 installer executable provided by TechSoup and Adobe. ![]() This could be noteworthy, but I bought my serial numbers through TechSoup. we have a Serialnumber for the installation of Acrobat 2017, it is inserted but Acrobat is still asking for Adobe ID after start. However, it requires me to sign in with my Adobe ID, and confuses it with my DC subscription. I did this process for all 4 of my machines, each with a unique and valid serial number. Has anyone had trouble with Adobe Acrobat Pro 2017 asking to "activate your subscription"? I shouldn't have to activate my subscription because I entered a valid serial number, which was (according to the 'CS rep' on the phone) successfully activated on my machine. So, I'm hoping someone out there who isn't a robot can help me! So I've tried reaching out to Adobe via phone, which is useless because it is outsourced to India and they read scripts.
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